Privacy policy
We process your data carefully, minimally and in line with the GDPR.
Which data do we process?
With an order: name, email, address, phone, payment details (through Mollie, not stored by us), order history.
When you contact us: name, email, the content of your message.
When you visit the website: technical logs (IP address, user agent, pages visited) and functional cookies. No tracking cookies without consent.
Why?
- Processing and delivering your order
- Legal obligations (7-year tax retention period)
- Providing service (contact, support)
- Fraud prevention
- Only with consent: newsletters, marketing
Who do we share it with?
Only parties we need to fulfil your order: carriers (PostNL, DHL, UPS), payment provider (Mollie), email/ERP system (internal). Nobody else.
How long do we keep it?
Order data 7 years (tax retention). Contact data up to 3 years after the last contact. Marketing opt-in: until withdrawn.
Your rights
Access, correction, deletion, restriction, portability, objection. Email contact@zeonmarket.com, we reply within 30 days.
A complaint? You can go to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
We only use functional cookies (cart, wishlist, preferences) in localStorage. No third-party trackers, no ad cookies.